At DigitalMDHusain.com, we are committed to providing high-quality freelance services, including WordPress development, SEO optimization, digital marketing, and related web solutions.
This Refund Policy outlines the terms under which you may request a refund for our services.
1. General Policy
Before starting any project, we provide a detailed scope of work, timeline, and cost estimate. Once a project begins and resources are allocated, partial or full refunds are generally not available, as our services involve time, expertise, and digital labor.
However, we value transparency and fairness — refunds may be considered under specific conditions outlined below.
2. Eligibility for Refund
Refunds are only applicable in the following cases:
- If the project has not yet started and no resources or time have been allocated.
- If payment was made by mistake or for the wrong service, and the project work has not begun.
- If Digital MD Husain fails to deliver the project within the agreed time frame without any valid reason or client delay.
- If a duplicate payment is made by the client accidentally.
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- The client changes their mind after the project has started.
- The client fails to provide required information, content, or access on time.
- The client does not communicate or delays feedback, causing project slowdown.
- Services already delivered (even partially) cannot be refunded.
- Digital marketing, SEO, and ad campaign services, once launched, are non-refundable due to resource allocation.
- Custom plugin, theme, or design work, once delivered, is non-refundable.
4. Refund Process
If your refund request meets our eligibility criteria:
- Please send a detailed email to support@digitalmdhusain.com with your payment details, project name, and reason for the refund.
- Our team will review your request within 5–7 business days.
- Approved refunds will be processed within 7–10 business days via the same payment method used for purchase (UPI, PayPal, Bank Transfer, etc.).
5. Project Cancellation by Digital MD Husain
If a project is canceled by Digital MD Husain due to unforeseen circumstances or workload issues, a full or partial refund will be issued depending on the project stage and completed work.
6. Changes to Refund Policy
DigitalMDHusain.com reserves the right to update or modify this Refund Policy at any time without prior notice.
We encourage users to review this page periodically to stay informed of any changes.
7. Contact Us
For refund requests or questions regarding this policy, please contact us at:
📧 Email: support@digitalmdhusain.com
🌐 Website: www.digitalmdhusain.com
🏷️ Handled by: Digital MD Husain – Freelancer | WordPress Developer | SEO Expert | Digital Marketer
